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The
Course Information Call Centre provides a single point
of contact for all aspects of course information.
The
Course Information Call Centre is open from 09:00 to
17:00, Monday to Friday.
The
College Switchboard 0870 060 9801 is open from
08:30 to 17:00 Monday to Friday.
The information supplied
by the Course Information Team includes:
Range
of subjects offered
Dates, times and length of every course
Basic description, modules or content of each course
Course fees
On average, we handle
around 400 calls per day, 200 emails per week and written
requests for information through the post and via our
central fax number, 0870 060 9802.
During September
enrolment the Call Centre handles up to 1400 calls per
day and around 400 emails per week from courseinfo@westking.ac.uk.
Throughout the whole of September 2006 enrolment the
Call Centre took approximately 30,000 calls.

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