Westminster Kingsway College provides Apprenticeship NVQ training at the Royal Automobile Club to develop employees’ skills
10 February 2012
Employees at the prestigious Royal Automobile Club in London and Surrey have completed an Apprenticeship NVQ training programme provided by Westminster Kingsway College to develop skills in Hospitality Supervision and Leadership. Over 30 employees participated in the staff development programme with candidates coming from the Royal Automobile Club’s Pall Mall clubhouse in central London and the Woodcote Park clubhouse in Surrey.
The Apprenticeship programme offered a number of qualifications to employees from different departments including the Apprenticeship NVQ in Hospitality Service Level 2 and the Apprenticeship NVQ in Hospitality Supervision and Leadership Level 3. All of the programmes combined the observation and assessment of candidates in their work place and College-based tuition at Westminster Kingsway College’s Victoria Centre.
The Royal Automobile Club held two presentation ceremonies at each clubhouse in London and Surrey to present employees with their qualification certificates on completion of the course and to celebrate the successes of the staff on these programmes. The presentations were attended by candidates and their managers as well as representatives from the Training department at the Royal Automobile Club and from Westminster Kingsway College.
Kamal Saad, Bar Assistant in the Long Bar, Royal Automobile Club completed his Apprenticeship NVQ in Hospitality Service Level 2 and said: “This course really helped me to develop my understanding of the processes and practices in my role. As a result I am more confident and quicker to solve problems that arise. I am very grateful to my managers who have supported me in this training programme and I would certainly recommend it to others.”
Josie Bruin, Assistant Secretary and Head of Human Resources, Royal Automobile Club said: “The Club believes strongly in fostering learning and development opportunities for all its staff. The NVQ programme has helped create a learning culture, raising motivation and team spirit throughout the departments.”
Lindsay Brown, Training Officer, Royal Automobile Club said: “The NVQ Programme has helped to build organisation competence, improving skills and knowledge of individuals and staff motivation.”
Geoff Booth, Assistant Principal, Westminster Kingsway College said: “This is a fantastic partnership between the Royal Automobile Club and Westminster Kingsway College to develop real people within the organisation to benefit the organisation as a whole. Apprenticeship NVQ programmes can make your organisation more effective, productive and competitive and we are very pleased to continue this successful partnership with the Royal Automobile Club. We believe that learning never stops and hope that many of the employees will progress onto further study with us.”
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