Facilities Services - Level 2 Intermediate Apprenticeship

Duration: 1 Year
Location: Workplace and College
Sector: Construction

About the Course

Facilities Management involves providing a quality and cost-effective maintenance and care service for a wide range of commercial and public buildings, such as hotels, hospitals, office and shopping complexes, arenas, educational or convention centres.

This apprenticeship will allow you to up-skill and gain a recognised industry qualification. You will learn, develop and practise the skills required for employment and/or career progression in the facilities sector. It is ideal for gaining a broad understanding about the facilities and services industry, and covers subjects such as: 

  • Routine and non-routine waste 
  • Working safely at heights 
  • Moving and transport 
  • Safety and security 
  • Develop customer relationships

You can choose the skills you want to focus on and get a greater understanding for topics ranging from managing waste, carrying out maintenance and minor repairs and cleaning in specialised areas.



What You'll Study

On this level 2 apprenticeship you will explore;

  • Facilities Management within the context of the employing organisation 
  • The management of Health and Safety in accordance with the employing organisation 
  •  Developing relationships in the workplace 
  •  Developing and implementing risk assessment plans in accordance with the requirements for the facilities management service they are   supervising 
  • Organising and delegating day to day activities of staff 
  • Monitoring the costs of the facilities management service to ensure the budget is not exceeded 
  • Procuring supplies for the facilities management service 
  • Resolving customer service queries and issues in accordance with contractual requirements; 
  • Ensuring that resources (materials and equipment) are used efficiently.

For more information on the apprenticeship please visit the Insitutue of Apprenticeships

What Will I Need

You will need:

  • To be aged 16 or older
  • To be employed for a minimum of 30 hours per week with 20% of your normal working hours set aside for you to complete your training and study
  • To be working at Level 2 in English and Maths

All applicants must have an interview and assessment in English and Maths to confirm that the apprenticeship is suitable for them.

Employers may also set additional entry requirements, as a prerequisite to working with them.


Apprenticeships are assessed by classroom study coursework and assessments along with on-the-job practicals. 

What the Course leads to

This apprenticeship standard aligns with the following professional recognition Institute of Workplace and Facilities Management for Associate (IWFM)

King's Cross Centre
211 Grays Inn Road
London, WC1X 8RA
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Vincent Square
London, SW1P 2PD
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Peter Street
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Ainsworth Way
London, NW8 0SR
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Regent's Park Centre
Longford Street
London, NW1 3HB
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 Part of Capital City College Group
Part of Capital City College Group