Tag: news

A former Westminster Kingsway College hospitality student has been named runner-up in the AICR UK Receptionist of the Year competition.

Emily Gilson-Jones, 19, who works at the five-star Pan Pacific London hotel in the City, came second out of 10 finalists at a ceremony at Hotel Café Royal in Regent Street on 14 November.

She said: “It’s a huge shock to be named as one of the best receptionists in the UK, but one of the best achievements of my career so far.

“When they announced the second runner-up as the girl from Four Seasons, I thought I haven’t got a chance, but then they announced me as the first runner-up. Suddenly, they handed me a certificate and I was in tears. I’m still gobsmacked to be honest. It has only just started to sink in.”

Emily achieved a triple-starred Distinction in her Hospitality Level 3 Diploma at WestKing in 2021 and was one of two students to share the college’s Best Hospitality Student of the Year award that year.

She began her hospitality career working part time in front and back of house roles at the Roslin Beach Hotel in her hometown of Southend-on-Sea while she was studying at college.

After finishing her diploma, Emily worked as a Private Events Waitress for The Connaught in Mayfair before joining Pan Pacific London as a Front Desk Agent in March this year.

“I loved my time at WestKing. Even when everything went online during the pandemic, we were still doing all our classes and working as a team and all of the college tutors supported us,” she said.

“By the time it came to the graduation ceremony I couldn’t believe it was over. I wanted to stay on for another two years and do it all again.”

Emily was among a group of students at WestKing who provided catering and hospitality for a schools’ event at 10 Downing Street to mark International Women’s Day just prior to lockdown.

“I remember thinking this is quite overwhelming but really cool, I’m 16 years old and I am having the opportunity to do this,” said Emily, who along with other students met then Prime Minister Boris Johnson and other political figures on the day.

“My connection at The Connaught was also through the college. If I hadn’t gone to WestKing I wouldn’t be where I am now, because if The Connaught wasn’t on my CV I wouldn’t have got the opportunity at Pan Pacific.

“I’m working at a five-star hotel, which wouldn’t have happened if I had just walked out of school with A Levels and then decided I wanted to work in hospitality. WestKing gave me my first real stepping stone on my hospitality journey. I wouldn’t change it.”

Emily learnt she was among the finalists in October following an interview with AICR UK committee members after she was nominated by Nicole Cechmann, Front of House Manager at Pan Pacific.

“The team I work alongside at Pan Pacific is one of the best teams I’ve ever worked in,” said Emily. 

“For a business to be successful you need to work as a team, and when you get on with the team you work with, it makes it so much easier.

“It’s also nice when guests are checking in and excited about their stay, and when they leave and they tell you their experience has lived up to or gone beyond their expectations. That is probably one of the most rewarding things. It’s the reason we work in the industry.”

The AICR (Amicale Internationale des Sous Directeurs et Chefs de Réception des Grand Hôtel) was founded by the receptionists of several hotels on the Côte d’Azur in France in 1964.

AICR UK was formed when the Association of Front Office Management (UK) joined the AICR in 1989, three years after the association was established in 1986.

Liane Bhalla, Lecturer in Hospitality, Food and Beverage and Supervision, said: “We are all super proud that Emily has finished as the first runner-up in the AICR Best Receptionist UK 2022.

“At college she showed huge potential. She was always bubbly and enthusiastic, going above and beyond what was required of her in her assignment and practical sessions in the training restaurants and happy to volunteer to take part in other events. She was clearly destined for a fantastic career in hospitality.”

Apply now for Hospitality and Culinary Arts courses here.

A “phenomenal” young chef from Westminster Kingsway College has been named Apprentice of the Year 2022 at Compass Group UK & Ireland’s Multicultural Apprenticeship Awards.

Dylan Patel, 25, who is undertaking a Chef de Partie Level 3 Apprenticeship at Compass Group’s head office in Chertsey, Surrey, won the award in the Retail, Hospitality and Tourism category.

The awards showcase the huge talent and hard work within multicultural communities that is made possible through the contribution and support of employers and education providers.

Dylan, from Hounslow, who started his culinary career on a Commis Chef Level 2 Apprenticeship, said: “I am so humbled and proud to being named the winner of this award.

“Taking on this apprenticeship has allowed me to follow my passion, balancing learning with practical work whilst getting paid. I love being part of the team here and learning from others around me.

“There is always something new to uncover and that’s what I enjoy most about being a chef and I hope to build my knowledge further, as I continue this exciting journey.”

Compass Group UK & Ireland is part of Compass Group, the largest contract catering company in the world employing 500,000 people and serving 5.5 billion meals to 55,000 clients each year.

Jonathan Foot, Head of Apprenticeships and Early Careers at Compass Group UK & Ireland, congratulated Dylan on his “wonderful achievement.”

He further praised Dylan’s “phenomenal efforts” as he has progressed in his career and described him as a great role model for anyone looking to start an apprenticeship.

Tom Damen, Chef Lecturer at WestKing, said: “Each week at college I see Dylan’s commitment to improving his culinary skills. Through his apprenticeship at Compass Group he has excelled to a new level of professionalism and confidence.

“I would like to congratulate him on wining Compass Group’s Apprentice of the Year, which is so well deserved. He is an outstanding young chef and destined to go far in the industry.”

Apply now for Hospitality and Culinary Arts apprenticeships here.

Like a great many people here and around the world, we are saddened over the passing of Her Majesty The Queen.

During her long reign – the second longest reign of any monarch of a sovereign state – we were honoured to welcome Her Majesty to one of our colleges. And over the years, our colleges have been awarded Queen’s Anniversary Prizes, and colleagues and students were recognised in various Birthday and New Year honours lists.

Roy O’Shaughnessy, CEO of Capital City College Group said:

“It is with great sadness that we learned of the passing of Her Majesty The Queen and our deepest condolences go to the Royal Family.

“The Queen was a constant part of our lives for 70 years and her passing will affect our staff and students in different ways. We are offering support to those who may need it, for whatever reason, at this sad time.”

Visit to CANDI’s Centre for Applied Sciences

In 2011 The Queen and HRH The Duke of Edinburgh visited City and Islington College’s Centre for Applied Sciences. During the visit the Queen unveiled two plaques marking the official opening of the college’s Animal Care Centre and an accreditation by the National Skills Academy Process Industries which recognised the college as a Centre of Excellence for Biotechnology.

Her Majesty saw some of the animals at the centre and was given a tour of the college’s forensics, optics and sports science provision, which included a mock crime scene being investigated by students.

Queen’s Anniversary Prizes

Two of our colleges have been awarded the Queen’s Anniversary Prize for Higher and Further Education. These awards are presented every two years to universities and colleges that have shown excellence in quality and innovation, in providing real benefits to the world through education and training.

In 2007, CANDI received the Queen’s Anniversary Prize for Higher and Further Education for creating Pathways to Employment and Higher Education in the Sciences. At the time, City and Islington was the only college to have received this accolade twice, having previously received the award in 1994, for widening access and progression to higher education.

Westminster Kingsway College has been awarded the Queen’s Anniversary Prize for Higher and Further Education – in 2015, for collaboration and innovation in the culinary arts.  At the time, then Principal Andy Wilson said: “The award of the prize to Westminster Kingsway College is one of the greatest moments in the college’s long history. It is recognition of many staff, students and employers who have been involved with the college over the years.” In 2016 a plaque commemorating the award was unveiled at the college’s Victoria Centre.

Queen’s New Year and Birthday Honours

Here are some of our staff and alumni who have been honoured by The Queen over the years:

• Garth Crooks – The former Tottenham Hotspur striker and BBC football pundit studied at CONEL and was awarded an OBE in 1999.
• Timothy Spall – The Bafta-nominated actor, known for his many screen roles including five Harry Potter films, attended WestKing and received an OBE in 2000.
• Audley Harrison – The British former super-heavyweight boxer and Olympic gold medallist attended CONEL and was awarded an MBE in 2001.
• Trevor Nelson – The DJ and radio presenter on BBC Radio 1Xtra and BBC Radio 2 who attended WestKing, was awarded an MBE in 2002.
• Jamie Oliver – The celebrity chef and restauranteur trained at WestKing and was made an MBE in 2003 for services to the hospitality industry.
• Pablo Lloyd – The CEO of Visionnaires, a programme started within CCCG to help aspiring entrepreneurs start new businesses, was made an OBE in 2019.

Our deepest condolences to the Royal Family. HM Queen Elizabeth II 1926 – 2022.

Staff and students from Westminster Kingsway College have pulled together for London’s homeless – collecting 42 bags of warm winter clothing and hygiene products like soap, deodorant and shampoo – for Crisis, the national homelessness charity.

Crisis aims to rebuild the lives of people affected by homelessness. Offering support, advice and courses across England, Scotland and Wales, the organisation’s Crisis for Christmas campaign asks the public to find ways to support their mission during the coldest months of the year.

Mike Magras, Learning Support Manager at Westminster Kingsway College, organised the collection of clothes and hygiene products. He said:

“I am really delighted that so many of our students and staff took an active role in making our Crisis for Christmas collection such a success.

“It must be terrible to be homeless at any time, but especially at Christmas when it’s cold outside and families and friends are celebrating, so we were happy to do whatever we could to help. Our staff and students collected over 40 bags of warm clothing and vital hygiene products for London’s homeless and it’s wonderful that people’s generosity will make such a big difference to so many homeless people’s lives this winter. Our friends from Crisis will be here in the next few days to help us sort all the donated clothes and make sure that they go where they are needed most.

The college doesn’t just support its communities at Christmas. As Mike explained: “We have been working with our students since the start of term in September, on various social action projects to raise their awareness of the needs of their wider communities and we’ve been blown away by how engaged and enthusiastic they’ve been.

“I’d like to thank everyone at Westminster Kingsway College who donated, for their generosity.”

Westminster Kingsway College is one of three further education colleges in the Capital City College Group. The Group’s Student Ambassador Team Leader Thomas Blundell has worked with all three colleges to coordinate the collection of winter clothes for Crisis. He said: “We are delighted to be able to help Crisis out this Christmas. Having 37,000 students across 11 sites puts us in a unique position to make a real difference to London’s homeless population this Christmas.

“The original idea came from Mike Magras at our Kings Cross Centre. We spoke about doing something at the Westminster Kingsway College site and soon realised we could replicate the initiative across the Capital City College Group.

Last year, deaths among homeless people rose 22%.

“Last year, deaths among homeless people rose 22%. This is a really important, pressing issue, and we’re very grateful for the enthusiastic response we’ve had from staff so far.”

But that’s not all. The college will also be opening its doors to London’s homeless over Christmas, as it will be one of the Crisis at Christmas London centres. Commenting on this and our clothes collection, Ian, the Head of Christmas at Crisis said:

“Crisis at Christmas is only possible because of the incredible support from thousands of people who volunteer and donate, united in a belief that we can end homelessness. We would like to thank Westminster Kingsway College for allowing us to use their building as one of our centres and providing us with a generous collection. With their help we provide homeless people with vital support at Christmas and a way out of homelessness for good through Crisis’ year-round services.”